Privacy & order data — BRASS WORKS

Orders and support

We use your name, email, delivery address and order details to respond to requests, process purchases, arrange delivery and handle returns or warranty support. Order records also support bookkeeping and payment disputes.

Product launch notifications

If you subscribe to an ATR, A220 or CRJ launch notification, we store your email address, selected product and the time and version of your consent. We use this information to notify you when that product becomes available. This does not subscribe you to a general newsletter. Contact support@flybrassworks.com at any time to withdraw consent or request deletion. Notification records are stored using our Sites and Cloudflare infrastructure and are available only to authorized administrators.

Payment and delivery providers

Stripe processes payments; card details are entered on Stripe rather than stored by this website. We share the delivery details needed to obtain rates and arrange shipping with Chit Chats, Shippo and the selected carrier. Website hosting and order records use Sites and Cloudflare infrastructure. These providers may process information outside your country.

Your device and order links

The site uses necessary browser storage for your cart, discount code and private order links, plus a cookie to associate orders with your browser. Keep private order links confidential. Clearing browser data can remove access to your saved cart and order links.

Optional analytics and advertising measurement

With your permission, we use Google Analytics to understand website visits, traffic sources and completed purchases, and to measure our Google ads. Google may store measurement cookies and process device and browsing information outside your country. Purchase measurement includes an order reference, product, quantity, currency and amounts; we do not send your name, email, delivery address or private order links to Google Analytics. Google signals and advertising personalization are disabled.

You can accept or decline optional measurement, or change your choice using Cookie settings in the footer. Declining does not prevent browsing or ordering. Our servers and Stripe remain the source of truth for payments; analytics may miss purchases when measurement is declined or blocked.

Questions and access requests

Contact support@flybrassworks.com to ask about, access or correct your order information, or request deletion. Records needed for accounting, legal obligations or unresolved transactions may need to be retained.